Retail Lead

Bonita, FL
Full Time
Mid Level

Who We Are

Mint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, we’ve expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration. Beyond delivering exceptional service, we are committed to building stronger communities through outreach and meaningful relationships. With a focus on quality, service, and positive impact, Mint Cannabis is shaping a brighter future. Be part of the Mint Cannabis journey and see the difference!

Job Summary

Key Responsibilities

  • The lead will be exposed to opening and closing duties. 
  • Have the opportunity to observe and help structure the flow of the retail floor operations to ensure our consumers are being taken care of. 
  •  Maintain quality customer service by establishing and enforcing company standards. 
  •  Developing de-escalation skills in managing patient inquiries and complaints and improving customer experience. 
  • Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
  • Creating a unique customer experience in the industry, providing patients with product knowledge, and making helpful recommendations. 
  • Verifies patient's allotment and ensures they have the allotment necessary for their purchase.
  • Organize and display products neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
  •  Assist in executing proper schedule requirements of team members 
  • Communicate team concerns to the Assistant Store Manager and/or Store Manager.
  • Create and foster the Mint work culture. 
  •  Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints.
  • Team Leadership:
    • Supervise, train, and support store associates to ensure high performance, customer satisfaction, and adherence to company policies and procedures.
    • Coach others positively and constructively.
    • Coordinate the daily cleaning and organization of the store and stockroom to assist in smooth workflows. 
    • Participate in ongoing education and professional development as needed. 
    • Supervise and delegate tasks to team members at the discretion of store management.
    • Showcase excellent interpersonal, motivational, and team-building skills.
  • Customer Service:
    • Provide exceptional customer service by addressing customer inquiries, resolving issues, and ensuring a positive shopping experience for all customers.
    • Cash Handling/POS
  • Sales Management:
    • Drive sales performance by setting and achieving sales targets, monitoring sales metrics, and implementing strategies to boost sales and profitability.
  • Skills:
    • Ability to lift and move merchandise up to 50 lbs.
    • Ability to stand for extended periods (3+ hours).
    • Ability to operate a computer, POS/register system, keyboards, and scanners.
    • Ability to problem-solve
    • Reliable transportation and valid form of identification.
    • Knowledge of cannabis brands and products available on the Massachusetts market.
    • Knowledge of cannabis product regulations, including dispensing procedures and transaction limits.


Qualifications

  • Education:
    • High school diploma or equivalent 
  • Experience:
    • Leadership: 1 year 
    • Customer service: 1 year 
    • Cannabis: 1 year
  • Schedules:
    • Day shift
  • Qualification:
    • Applicant must be twenty-one (21) years of age
    • Must submit to a background check
  • Schedules:
    • Day shift
    • Holidays
    • Night shift
    • Weekend availability
 

Job Type: Full-time

Location: Onsite; Bonita, FL

Salary:  18.00 exempt

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • The chance to make a significant impact within a growing company.

Benefits:

  • Employee discount
  • Medical
  • Dental 
  • Vision
  • Sick Time
 

How to Apply:

Interested candidates should submit their resume outlining their qualifications and experience via the web portal  https://themintcannabis.com/careers/

Stay Connected with Mint Cannabis!

Follow us and stay updated on the latest opportunities, news, and cannabis culture at Mint Cannabis.

LinkedIn: Mint Cannabis LinkedIn
Mint Deals: Explore Our Deals

Mint Cannabis is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.





 
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*