Assistant Store Manager
Assistant Store Manager
Reports to: Store Manager
FLSA Status: Exempt
Department: Retail
Location: St. Peters - 150 Mid Rivers Mall Circle, St. Peters, MO 63376
Pay: $52,000 - $54,000 DOE
Position Summary:
The Assistant Store Manager plays a vital role in leading daily dispensary operations and shaping Mint Cannabis’s store culture. This individual is responsible for motivating, mentoring, and managing a team of 25–30 team members while ensuring compliance, customer satisfaction, and high operational standards. The role requires strong leadership, a passion for cannabis education, and a commitment to creating a welcoming and compliant environment.
Responsibilities:
- Must be able to provide daily leadership and operational direction for 25–30 store team members.
- Responsible for training, mentoring, and inspiring staff while fostering a positive team culture.
- Responsible for all retail operations, which include product orders, inventory, customer service, and cash handling.
- Responsible for executing and enforcing all Missouri compliance protocols.
- Must coordinate daily sales reporting, financial performance, and KPI tracking.
- Required to handle escalated customer issues and uphold customer service excellence.
- Partner with HR to support recruiting, hiring, onboarding, and phase progression.
- Responsible for creating team schedules, time-off approvals, and shift coverage.
- Inventory management responsibilities.
- Support physical store security, including opening/closing procedures and safe/code management.
- Lead daily and monthly team meetings to review store goals and progress.
- Provide ongoing feedback to support employee evaluations and performance reviews.
- Must be willing to support other store roles as needed.
- Strong understanding of Dutchie0.02 and running operational reports.
Supervisory Responsibilities:
- Directly supervises team members across all departments of the retail store.
- Provides input on performance evaluations, phase progression, and scheduling.
Qualifications:
- Must be at least 21 years of age.
- Must be able to obtain and maintain a Facility Agent Card in accordance with Missouri state regulations.
- 1+ year of experience in a retail management or people leadership role required.
- 2+ years of customer service experience preferred.
- 1+ years of Cannabis retail experience is required
- Strong interpersonal skills and ability to effectively manage high-volume customer interactions.
- Strong decision-making, conflict resolution, and time-management skills.
- Detail-oriented with a focus on process and operational efficiency.
- Ability to handle multiple responsibilities, meet deadlines, and adapt in a dynamic retail environment.
- Ability to work evenings, weekends, holidays, and a flexible 7-day retail schedule if needed.
Education and Certifications:
- High school diploma or equivalent required.
- No specific certifications required; management training or coursework preferred.
Equal Opportunity Employer Statement:
Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.