Dispensary Retail Lead - 3rd shift

St. Peters, MO
Full Time
Retail
Mid Level

Retail Lead

Reports To: Store Manager
FLSA:Exempt
Department: Retail Operations
Location: MO
Pay Range: $20.00

Position Summary

The Retail Lead plays a key role in supporting the day-to-day operations of Mint Cannabis’ dispensary. This position serves as the go-to resource for team members on the floor — ensuring compliance, maintaining flow, driving customer satisfaction, and assisting with leadership responsibilities. If you’re a natural leader with a passion for cannabis, people, and positive vibes, this role was made for you. 🌱

Responsibilities

  • Support daily dispensary operations, including opening and closing procedures.
  • Lead by example on the sales floor — greeting guests, answering questions, and verifying allotments.
  • Train, coach, and inspire Budtenders to deliver top-tier service and product knowledge.
  • Ensure accurate inventory management, compliance documentation, and display presentation.
  • Handle customer escalations with professionalism, empathy, and composure.
     
  • Operate the POS system, assist with cash handling, and maintain financial accuracy.
  • Communicate effectively with management to ensure smooth operations and goal alignment.
  • Uphold all company policies, procedures, and state cannabis regulations.

Qualifications

  • 1+ year of experience in cannabis, retail, or customer service.
  • 1+ year of leadership experience preferred.
  • Strong communication, training, and conflict-resolution skills.
  • Working knowledge of cannabis products, brands, and compliance guidelines.
  • Dependable, punctual, and adaptable to changing priorities.
  • Must be at least 21 years of age.
  • Must be eligible to obtain and maintain a Facility Agent Card per Missouri state law.
  • Ability to lift up to 50 lbs and stand for extended periods.
  • Reliable transportation and valid government-issued ID.
  • Ability to pass a background check and fingerprint clearance.

Physical Requirements

  • Standing, walking, and interacting with guests for extended periods.
  • Lifting, carrying, and moving product up to 50 lbs.
  • Manual dexterity and visual acuity for product handling and transactions.

Work Environment

  • Fast-paced, customer-facing retail environment.
  • Frequent interaction with guests and team members in a regulated setting.
  • PPE and safety protocols as required by state and company standards.

Why You’ll Love Mint Cannabis

  • A work culture that’s welcoming, passionate, and built on good vibes.
  • Opportunities for growth as we expand into new markets.
  • Discounts on products and merch.
  • Health, dental, and vision benefits (for eligible roles).
  • Paid time off to relax, recharge, and take care of you.
  • A chance to be part of something amaZing 🌱

About Mint Cannabis

At Mint Cannabis, we’re passionate about creating a premium cannabis experience — for everyone! Headquartered in Arizona, we’re a national, multi-state operator proudly serving both medical patients and recreational customers. From state-of-the-art production facilities to dispensaries that redefine the retail experience, Mint is raising the bar in every market we enter.

Our flagship Arizona location — one of the largest dispensaries in the country — features a 24/7 storefront, the nation’s first cannabis kitchen, and a convenient drive-thru. Named “Most Innovative Medical Cannabis Dispensary” by the International Commercial Cannabis Awards, Mint continues to expand across Arizona, Michigan, Missouri, and beyond. Our team — from budtenders to leadership — is driven by passion, education, and a commitment to helping every guest feel welcome, informed, and supported.

At Mint Cannabis, we’re not just changing the cannabis industry — we’re growing a community.

Equal Opportunity Employer Statement

Mint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


 

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